Shipping, Exchanges and Returns
Shipping
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HOME DELIVERY – Free on orders +85€
5.95 (Peninsula and Balearic Islands))
6.95€ (Portugal)24 to 72 business hours
*Except Canary Islands, Ceuta, Melilla and Portuguese IslandsEUROPE and the Canary Islands – 15.95€Free on orders +249€From 2 to 7 business daysOUT OF EUROPE – 34.95€From 2 to 9 business days
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Returns
email: returns@biscuitstore.es
¿You can't decide. No problem, our returns are always frees*
You can return your entire order or part of it. You have 15 days, counting from the time you receive it, you receive it.
FREE RETURN IN STORE: You can return your orders at any of our stores (click here to see phones) You have up to 15 days from the date of purchase.
FREE RETURN RETURN PACK:
Free return Return Pack managed by biscuit for purchases over 85€. Valid in Spain and Portugal Peninsula. If you make a partial return and the remaining purchase amount is still equal to or greater than 85€, you will not have to pay the return costs.n.
Free return Return Pack managed by biscuit for purchases over 85€. Valid in Spain and Portugal Peninsula. If you make a partial return and the remaining purchase amount is still equal to or greater than 85€, you will not have to pay the return costs.n.
Changes
Free: In stores, as long as they have the model. You can call the store (click here to see phones) or consulted in return@biscuitstore.es
If you want a change of size, color or alternative items, you will have to return the item and place a new order.
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To learn more about our shipping policy, exchanges, returns and our terms & conditions, click here