Shipments

 

  • HOME DELIVERY – Free on orders + 60e
    3.95 (Peninsula, Balearic Islands and Portugal) 24 to 72 working hourss
  • CANARY ISLANDS 9.90
    Free on orders +150€
    15/20 working days
  • EUROPE – 9.90€
    Free on orders +150
    2 to 7 business days
  • OUT OF EUROPE – 19.95€
    2 to 7 business days
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Returns

FREE RETURN IN STORE You can return your orders at any of our stores. You have up to 15 days from the date of purchase.If you return the total of your order or if the final amount of your purchase is less than 60e, only theinitial shipping cost.

HOME RETURN
You can request a collection by writing to us atreturn@biscuitstore.es You have 15 days from the date of receipt of the order.

  • With cost: If you return the total of your order or if the final amount of your purchase is less than 60e, the refund will be deducted onshipping & return cost.
  • Free: If you keep at least one item from the original purchase, the amount of which is greater than 60e (only in Spain peninsula and Portugal peninsula).
  • Purchases outside of Spain and Portugal write to usreturn@biscuitstore.es and we will help you!

Changes

Free: In stores, as long as it has the model. You can call store (click here to see phones) or consulted inreturn@biscuitstore.es

With cost: If you want achange of size, color or alternative items, you will have to return the item andplace a new order.

** The shipping costs of the order are not refundable.

 You must request the collection by sending an email to return@biscuitstore.es and we will help you.

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To know more about our shipping policy, exchanges, returns and our terms & conditions clickhere