This document (together with the documents referred to on it) sets out the conditions governing the use of this website and the purchase of products in the same (hereinafter, the "Terms").

Please read the Terms carefully before using this website. By using this website or placing an order through it, you agree to be bound by these Terms, so if you agree with all the Terms, you must not use this website.

These Terms may be modified. It is your responsibility to read them regularly, as conditions prevailing at the time of use of the website or execution of the Contract (as it is defined below) shall be as may be applicable.



This website is operated under the name Katia Bandolowski residing at St. Andrew Street 28, 28004 Madrid NIF02541026D.



The information or personal data you provide about yourself will be treated in accordance with the provisions of the Privacy Policy. By using this website you consent to the processing of such information and data and declares that all information or data you provide are accurate and correspond with reality.



By using this website and placing orders through the same you will:

1. Make use of this website only to make legally valid inquiries or orders.

Two. Do not make any false or fraudulent request. If reasonably could be considered to have made a request we shall be entitled to cancel the order and inform the relevant authorities.

Three. Give us your email address, postal address and / or other contact information in a truthful and accurate. Also acknowledge that we may use that information to contact you.

If you do not give us all the information we need, we can not complete your order.

By placing an order through this website, you declare to be over 18 and have legal capacity to contract.



The items offered through this website are only available for shipment to Spanish territory.



The information contained in these Terms and the detail contained in this website does not constitute an offer to sell, but an invitation to contract. No contract will exist between you and us in relation to any product until your order has been accepted by us. If your offer is not accepted and already had made a charge on your account, the amount thereof will be refunded in full.

To order, follow the shopping process online and click "Authorize payment". After that, you will receive an email acknowledging receipt of your order (the "Order Confirmation"). Note that this does not mean that your order has been accepted, since it is an offer you made to us to buy one or more products. All orders are subject to acceptance by us, which is informed through an e-mail that confirms that the product has been dispatched (the "Order Confirmation"). The contract for the purchase of a product between you and us (the "Contract") will only be formed when we send you the Order Confirmation.

The Contract will only those products listed in the Order Confirmation. Not be obliged to supply any products that might have been order until we confirm the shipment thereof in a Confirmation.



All orders for products are subject to availability of the same. In this sense, if difficulties arise in the supply of products or no longer in stock, we reserve the right to provide information about substitute products of quality and equal or greater value that you can order. If you do not wish to order such substitute products we will reimburse any amount you might have paid.



We reserve the right to withdraw any products from this website at any time and to remove or edit any materials or content thereof. While we do our best to process all orders, may be exceptional circumstances we may need to refuse to process an order after we have sent the Order Confirmation, so we reserve the right to do at any time, at our sole discretion.

We will not be liable to you or to any third party by reason of our withdrawing any product from this website, regardless of whether the product has been sold or not, remove or edit any materials or content on the website or for refusing to process an order after we have sent you the Order Confirmation.



Subject to Clause 7 above regarding the availability of products and barring any extraordinary circumstances, we will try to send the order consisting of the product / s listed in each Order Confirmation before the delivery date set out in Delivery Confirmation in question or, if this were not specified any delivery date, within 15 days from the date of the Order Confirmation.

However, delays may occur for any of the following reasons:


• customization of products;

• specialty items;

• unforeseen circumstances, or

• delivery area;

If for some reason we can not meet the delivery date, we will inform you of this and give you the option to proceed with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid. Please note however that does not deliver on Saturdays or Sundays.

For the purposes of these Conditions, be deemed to have produced the "delivery" or that the order has been delivered at the time of signing the receipt at the agreed delivery address.



If after two attempts we proves unable to deliver your order, try to find a safe place to stop. Also, we will leave a note indicating where your order and how to collect it. If you will not be in the place of delivery of the order at the agreed time, please get in touch with us to arrange delivery for another day.

In case 15 days after your order is available for delivery, the order has not been delivered for reasons not attributable to us, we'll want to cancel the Contract and we will consider it solved. Following the termination of the Agreement, we will refund the price paid for such goods as soon as possible and, in any case, within 30 days from the date we consider termination of the Contract. In these cases, we are entitled to bear the costs of sending transport and termination.



The risks of the products will be in charge from the time of delivery.

You will acquire the ownership of the goods when we receive full payment of all sums due in respect thereof, including shipping charges, or upon delivery (as defined in clause 9 above), if this should take place at a later time.



The price of each product will be as stipulated from time to time on our website, except in cases of obvious error. Although we try to ensure that all prices listed on the website are accurate, errors may occur. If we discover an error in the price of any of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be canceled and you will receive a full refund have already paid.

We will not be obliged to supply any product to incorrect lower price (even after we have sent you the Order Confirmation) if the pricing error is obvious and unmistakeable and could have been reasonably recognized by you as incorrect price.

The prices on this website include VAT but exclude delivery costs, which will be added to the total amount due as set out in our Delivery Costs Guide.

Prices may change at any time, but (except as noted above) changes will not affect orders in respect of which we have already sent you a Order Confirmation.

Once you have made your purchases, all items you wish to purchase are added to your cart and the next step will process the order and make payment.

Payment can be made with Visa and Mastercard. To minimize the risk of unauthorized access, data will be encrypted credit card. Once we receive your order, we will pre-authorize your credit card to ensure that there are sufficient funds to complete the transaction. The charge on your card will be made at the time your order leaves our warehouse.



In accordance with Article 68 of Law 37/1992, of December 28, the value added tax, delivery of items are deemed located in the territory of Spanish for VAT if the delivery address is Spanish territory except Canary Islands, Ceuta and Melilla. The VAT rate applicable shall be the law in force at any time depending on the particular item in question.

Currently no shipping to the Canary Islands, Ceuta, Melilla and Andorra.



Under the applicable regulations, if you are contracting as a consumer, you may cancel the Contract (except for the purpose of it is any of the products for which exclude the right of withdrawal in Clause 14.3 below) at any time within period of 7 working days from the date of delivery of your order.

You can credit the right of withdrawal in any manner permitted by law, in any case considered validly exercised this right by sending a withdrawal document that we provide or by returning the goods.

This provision does not affect other consumer rights recognized by law.



You will not have the right to cancel a Contract for the supply of any of the following products:

1. Personalized Items

Two. Sox.

Three. Underwear.

April. Hair Articles

May. Bikinis / Swimwear

Your right to cancel a Contract shall apply exclusively to those products that are returned in the same condition in which you received them. Please return the item using or including their original packaging. Should also include all the instructions, documents and packaging products. In any case, must submit with the product to return the ticket to be received at the time of product delivery duly completed. There will be no refund if the product has been worn beyond simply opening the same or if it has been damaged, so you should be careful with the products while they are in your possession.

Returns via POST OFFICE

You should contact us through our customer email giving your order number and reason for return. You must deliver the goods in the same package in which it was received at any post office.


This option is not an additional cost to you. In case you do not want to return the products through some of the free options available, you will be responsible for the cost of return. Please note that if you decide to return the goods on delivery we are entitled to charge you the expenses we incur.

After reviewing the article will be contacted if you are eligible to be exchanged for another product. Please note that return the matter Biscuit paid only if the returned product has a defect. the amounts paid may be used in a new purchase excluding shipping costs are the responsibility of the customer. We will refund as soon as possible and in any event within 30 days from the date you notified us of its intention to withdraw. Repayment by tara is always done in the same payment method you used to pay for the purchase.



In cases where you believe that at the time of delivery the product does not meet the terms of the contract, please contact us with details of the product and its damage to

Fully examine the returned product and will notify you by e-mail within a reasonable period, whether to return or replacement thereof (if any). The refund or replacement item will be made as soon as possible and, in any case, within 30 days from the date we send you an email confirming that a refund or replacement of the nonconforming item.

Only refund the purchase if the item suffers some defect, otherwise the sums paid may be used in a new purchase excluding shipping costs are the responsibility of the customer.

This excludes the rights recognized by law.



Unless otherwise expressly provided in these Terms, our liability in connection with any product purchased on our website is strictly limited to the purchase price of the product.

Notwithstanding the above, our liability is excluded or limited in the following cases:

0. In case of death or personal injury caused by our negligence;

1. In case of fraud or fraudulent misrepresentation, or

Two. In any case in which it would be illegal or unlawful for us to exclude or limit, or attempt to exclude or limit our liability.

Without prejudice to the preceding paragraph and to the extent legally permitted, and unless these Conditions otherwise provided, we accept no responsibility for the following losses, regardless of their origin:

iii. loss of income or revenue;

iv. loss of business;

v. loss of profits or contracts

saw. loss of anticipated savings;

vii. data loss, and

viii. time loss management or office time.

Due to the open nature of this website and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted or obtained through this website unless establishment otherwise specified in the same.

All product descriptions, information and materials contained in this website is provided AS IS without express or implied warranties on them.

To the extent permitted by law, we exclude all warranties, except those that can not lawfully be excluded front of consumers and users.

The provisions of this clause does not affect your statutory rights as a consumer and user, or your right to cancel the Contract.



You acknowledge and agree that all copyright, trademark and other intellectual property rights in all material or content supplied as part of the website belong to us at all times to us or our licensors for your use. You may use this material only in the way as expressly authorized by us or our licensors for your use. This does not prevent you using this website to the extent necessary to copy the information on your order or Contract details.



You must not make improper use of this website by the deliberate introduction into it of viruses, trojans, worms, logic bombs or any other program or technologically harmful material or harmful. You will not attempt to gain unauthorized access to this website, the server on which that page is hosted or any server, computer or database connected to our website. You agree not to attack this website via a denial-of-service attack or a distributed denial of service.

Breach of this provision is likely to involve the commission of offenses defined by law. Will report any breach of such legislation to the competent authorities and cooperate with them to discover the identity of the attacker. Also, in case of breach of this clause, shall immediately cease to be authorized to use this website.

We will not be responsible for any damage or loss resulting from a denial of service attack, viruses or other technologically harmful material program or harmful or that may affect your computer, computer equipment, data or material resulting from the use of this website or downloading content from the same or that the same redirected.



In the event that our website contains links to other websites and materials of third parties, these links are provided for informational purposes only, without us having any control over the content of these websites or materials. Therefore, we do not accept liability for any loss or damage resulting from its use.



Applicable laws require that some of the information or communications we send to be in writing. By using this website, you agree that most of these communications with us will be mainly electronic. We will contract with you via email or we will provide information hanging notices on this website. For contractual purposes, you agree to this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically satisfy any legal requirements to be in writing. This condition does not affect your statutory rights.



Under the provisions of clause 19 above and unless otherwise stated, we may give notice either the e-mail or to the postal address provided by you at the time of placing an order.

Notices shall be deemed to have been received and properly served on the moment when posted on our website, 24 hours after an e-mail sent, or three days after the date of posting of any letter. To prove that the notice has been made, will be sufficient to prove, in the case of a letter, that was the right direction, was properly sealed and was duly delivered by email or in a mailbox and, in the case of an email , that it was sent to the email address specified by the recipient.



The contract is binding on you and us and on our respective successors and assigns.

You may not transfer, assign, charge or otherwise dispose of a Contract or any rights or obligations arising under it to them, or for you, without obtaining our prior written consent.

We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract or any rights or obligations arising under it for us or for us, at any time during the term of the Contract. For avoidance of doubt, such transfers, assignments, liens or other transfers will not affect the rights, if any, you have as a consumer recognized by law or canceled, reduced or otherwise limited warranties express or implied, that we could have awarded.



We will not be responsible for any failure or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").

The Force Majeure Event includes any act, event, lack of exercise, omission or accident beyond our reasonable control and among others, the following:

0. Strikes, lockouts or other industrial action.

1. Civil commotion, riot, invasion, terrorist attack or threat of terrorism, war (declared or not) or threat or preparation for war.

Two. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.

Three. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of transportation, public or private.

April. Inability to use public or private telecommunications networks.

May. Acts, decrees, legislation, regulations or restrictions of any government or public authority.

June. Strike, failure or accidents borne transport, postal or other transportation.

They understood that our obligations under the Contract shall be suspended during the period that the Force Majeure Event continues, and we will have an extension of time to comply with these obligations for a period of time equal to the duration of the Force Majeure. We will use our reasonable endeavors to bring the Force Majeure or to find a solution that allows us to fulfill our obligations under the Contract despite the Force Majeure Event.



The failure to require strict compliance us by you of any of the obligations assumed by you under a contract or these conditions or lack of exercise by us of any right or remedy that we may correspond under of this Agreement or the Terms will not constitute a waiver or limitation with respect to such rights or remedies and shall not relieve you from compliance with such obligations.

No waiver by us of any right or concrete action constitute a waiver of other rights or remedies under the Contract or the Terms.

No waiver by us of any of these Terms or the rights or remedies under the Contract shall be effective unless it is expressly stated to be a waiver and formalize and is communicated to you in writing in accordance with the provisions of Notifications section above.



If any of these Conditions or any provisions of a Contract are declared null and void by a final decision by a competent authority, the remaining terms and conditions shall remain in force without being affected by the declaration of nullity.



These Terms and any document expressly referred to in them constitute the entire agreement between you and us relating to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between you and us, whether oral or writing.

You and we acknowledge having consented to the conclusion of the contract without having relied on any statement or promise made by the other party or which may be inferred from any statement or written in the negotiations between the two prior to such Contract except that which is expressly mentioned in these Conditions.

Neither you nor us shall have any action against any untrue statement made by the other party, orally or in writing, prior to the date of the Contract (unless such untrue statement had made fraudulently) and the only action that will have the other hand be for breach of contract as provided in these Conditions.



We have the right to revise and amend these Terms at any time.

You will be subject to the policies and Conditions in force at the time you use this website or order products from us, unless by law or governmental authority should do retroactive changes in those policies, Terms or Privacy Statement on which case it will apply to orders you have previously made.



Use of our website and purchase contracts of products through this website shall be governed by Spanish law.

Any dispute arising from or relating to the use of the website or with such Contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts.

If you are contracting as a consumer, nothing in this clause shall affect the rights and as such we recognize the law.



Your comments and suggestions are welcome. Please send us feedback and comments through our contact form.