RETURNS

How do I return an item?

If you want to make a return, please contact via email to informing atencionalcliente@biscuitstore.es your order details and reason for return. In biscuitstore.es returns are free, you just give your money back at any post office with the original packaging. For hygiene reasons, there are products that have no possibility of return (Swimwear, underwear, socks, art. Hair and art. Customized).

What is the deadline to make a return?

The deadline for any refund is 7 days from the date of purchase.

Do I have to pay anything for my return?

Returns in biscuitstore.es are always free.

 

CHANGES

Can i change my articles?

To change an item, proceed in the same manner as for a return by email to atencionalcliente@biscuitstore.es. The client must issue a new order.

What is the time limit for change?

You can change your product within 7 days from the date of purchase.